Privacy Policy

Welcome to Jella. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our store.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you place an order or create an account, we collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

B. Payment Information

We do not store your complete payment information. All payments (COD or online) are processed securely through trusted payment gateways.

C. Device Information

When you browse our website, we automatically collect:

  • IP address

  • Browser type

  • Location (general)

  • Pages you visit

  • Time spent on each page

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates

  • Improve our website and services

  • Provide customer support

  • Send promotions or newsletters (only if you subscribe)

3. Sharing Your Information

We do not sell, trade, or share your personal information with anyone except trusted partners who help us operate our store, such as:

  • Shipping companies

  • Payment processors

  • Shopify platform services

These partners use your information only to provide services you requested.

4. Cookies

We use cookies to:

  • Improve your shopping experience

  • Remember items in your cart

  • Track website performance

  • Personalize content and offers

You can disable cookies anytime through your browser settings.

5. Data Protection

At Jella, your information is protected using:

  • Secure servers

  • Encrypted connections (SSL)

  • Strict access control

We take all necessary steps to keep your data safe.

6. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask for corrections or updates

  • Request deletion of your information

  • Opt out of marketing emails anytime

To exercise these rights, email us at: [jellastore00@gmail.com]

7. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy practices or content.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a new “Last Updated” date.